UNEMPLOYMENT INSURANCE, Rhode Island Department of Labor and Training with DLT logo and state seal

Skip to Main Content

Home Unemployment/TDI Jobs + Training Info for Employers Licensing/Regulation Workers' Comp Labor Market Info

 

Contact Unemployment Insurance En Espanol

To speak to a representative or to contact Teleserve, call (401) 243-9100

 

File / Refile a Claim    Request a Callback   Teleserve / Payments

 





Call Center Hours:


Monday 8 AM - 3 PM
Tuesday 8 AM - 3 PM
Wednesday CLOSED*
Thursday 8 AM - 3 PM
Friday 9 AM - 3 PM

Call backs are made weekdays between 8 AM to 4 PM.
If you are not available when the Call Center calls, a representative will attempt to reach you a second time. Please note that if you have received two answering machine or voice mail messages from the Call Center stating that a representative has been unable to reach you, your original request will be retired and you will have to make a new request for a call back.

* The Call Center is closed for incoming calls on Wednesdays to allow staff to focus on processing claims filed over the internet and to call back applicants and claimants to obtain necessary information to finalize work on a claim.

  Employer Inquiries (401) 243-9137

Workshare (401) 462-8418

Interstate if calling from out of state (866) 557-0001

TTY via RI Relay 711


Out-of-state claims: If you have a question regarding another state's Unemployment Insurance program, you need to contact that state for information.

Click here to visit Massachusetts Unemployment Insurance website | Click here to visit Connecticut Unemployment Insurance website


 

Labor Market Info | Temporary Disability/Caregiver | Unemployment | Workers' Comp | Workforce Development | Workforce Regulation Safety

RI.gov | R.I. Government Agencies | Privacy Policy |
Rhode Island State Seal An Official Rhode Island State website.

DLT is an equal opportunity employer/program - auxiliary aids and services available upon request. TTY via RI Relay: 711

   

5/24/19 MDF