Rhode Island Department of Labor and Training Unemployment Insurance


How to File a Claim through the UI Call Center

Main Numbers

Claims Intake and General Claims Information

(401) 243-9100

Employer Inquiries (401) 243-9137
Workshare (401) 243-9177
Interstate
  If calling from out of state, Interstate Claims

(866) 557-0001
TDD (401) 243-9149

Customer Service Representatives answer phones at the Call Center
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To file a claim by telephone, please call (401) 243-9100 during call center business hours:

Mondays, Tuesdays and Thursdays - 8:00 am to 5:00 pm
Wednesdays - 8:00 am to Noon
Fridays - 9:00 am to 3:00 pm


You will need to provide the following information in order to file an Unemployment Insurance Claim.

  • Social Security Number
  • Full name, address and telephone number of all employers you have worked for in the last two years.
  • If you are not a US citizen, you will need your alien registration number.

Please be sure you have all of the above information BEFORE calling to file your claim.

 


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RI Department of Labor and Training
Unemployment Insurance
1511 Pontiac Avenue, Cranston, RI 02920
(401) 462-8400